Refund and Returns Policy
Overview
Shipping and Refunds
Digital Product Delivery:
At dslrboothtemplates.com, we specialize in digital downloads for your convenience. As such, there’s no need for traditional shipping. Our digital products are accessible immediately upon purchase.
How to Access Your Digital Downloads:
- Purchase Confirmation: After completing your purchase, you will receive an email confirmation with a download link for your digital products.
- Download Link: You can also access your purchased digital downloads by logging into your account on our website. Simply navigate to the “Downloads” section to find your products.
- Need Help? If you encounter any issues accessing your digital products, please contact our customer support team at support@dslrboothtemplates.com. We are here to assist you promptly.
Refunds for Digital Products:
We take great pride in the quality of our digital templates and strive to provide accurate product descriptions to assist you in making informed purchase decisions. However, we understand that unique circumstances may require refunds. Here’s our refund policy for digital products:
- Refund Eligibility:
- Refunds are available within 14 days of purchase.
- To be eligible for a refund, your digital product must be unused and in the same condition as when you received it.
- How to Request a Refund:
- To request a refund, please contact our customer support team at support@dslrboothtemplates.com. Be sure to include your order number and the reason for your refund request.
- Refund Processing:
- Once your refund request is approved, we will initiate a refund to your original method of payment. It may take 3 to 5 working days for the refund to appear in your account, depending on your payment provider.
Contact Us:
If you have any questions or concerns about our Shipping and Refunds policy, please feel free to reach out to our customer support team at support@dslrboothtemplates.com. We’re here to assist you and ensure your satisfaction.
Thank you for choosing dslrboothtemplates.com for your digital template needs.